Shipping policy

At Cadeno.store, we strive to get your favorite fashion items to you as quickly and efficiently as possible. Our shipping policy is designed to provide detailed information about processing times, shipping methods, and other important information. Please read carefully to understand our process.

Order Processing and Delivery

Order Processing Time:

Orders are typically processed within 1-3 business days from one of our regional fulfillment centers.

Orders placed on Sunday will most likely be processed the following Monday.

Order cut-off time is 6:00 PM (PST). Orders placed after this time will be processed the following business day.

Shipping Time:

Once your order is processed, please allow 7-15 days for shipping and delivery.

Shipping times may vary depending on your location and any unforeseen circumstances such as customs delays or severe weather conditions. We appreciate your patience and understanding as we work to get your order to you.

Shipping Costs

Standard shipping is $6.99 for all orders.

Shipping Carriers

We work with leading carriers such as FedEx to ensure your order is delivered on time and in perfect condition. FedEx’s extensive network and professional service ensure your order gets to you quickly and safely.

Order Confirmation

After you place your order, you will receive a confirmation email with your order details.

You will receive another email with tracking information once your order has been shipped.

Track Your Order

You will receive a confirmation email and/or text message, containing a tracking ID and a link to track your package’s journey.

To track your package, you can visit our tracking page. If you are unsure of your tracking ID, please check our delivery confirmation email.

Lost/Stolen Packages

Cadeno.store is not responsible for lost or stolen packages. If your tracking information indicates that your package has been delivered to your address and you have not received it, please report it to the appropriate carrier using the information provided to you on our tracking page. If you have any further questions about how to do this, please contact our customer support team at [email protected].

Contact Us If You Have Any Questions

If you have any questions or need more information, please contact our customer service team. We are here to support you and answer any questions to ensure you have the best shopping experience at Cadeno.store. We are committed to providing you with satisfaction and excellent service in every transaction.

Email: support@cadeno.store

Address: 917 S Kilson Dr, Santa Ana, CA 92701, USA

Mon – Fri | 10:00 am – 06:00 pm (PST)